Terms & Conditions

Terms & conditions

Hardware

Warranties

Autograph is unable to provide any warranties in relation to goods provided.

Shipping

We ship worldwide via PostNL, DHL, FedEx or UPS. Shipping & handling rates are based upon weight, size and destination. Tracking confirmation is sent by e-mail once your order has shipped. We are not responsible for orders that may get lost or stolen during transit or upon delivery. Please contact your mail carrier to locate your package.

Delivery

European orders: 1-10 working days
Other countries: 10-15 working days

For international orders, please check tracking often & contact your local mail carrier for more information. You may be responsible for import duties and taxes on your order depending on the country your order will be received. Unfortunately, we have no control over these charges or delays.

Returns

All sales are final. We accept returns for refund or exchange only on defective or incorrect items. Please contact us at shop@autograph.works within 3 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange. Any requests after the 3 day limit will not be approved. Product must be unused, unworn & unwashed. Shipping costs are non-refundable.

Contact us before returning via shop@autograph.works and provide:
Your details / Order number / Problem you have with the purchased product.

The shipping and return costs will be at your expense. Please note you are responsible for the cost of returning an item to us. We advise that you send the parcel fully insured to the full value of the goods and ensure the items are strongly packaged.

Issues with your order?
Please e-mail shop@autograph.works

Software

LICENSE AGREEMENT APK TYPE

Desktop

The desktop license allows the installation of fonts on desktop computers, in order to create print documents as well as static images and logotypes for print and screen. The basic license may be used by small companies consisting of no more than five individuals or five personal computers belonging to the same person. If you are interested in purchasing desktop licenses for multiple locations or companies, please get in touch.

Web 

The license allows fonts to be embedded via self-hosting into a single website and only needs to be upgraded once traffic increases and surpasses 100k visitors a month.

App 

The license allows font files to be embedded into one app title. 

Social media/Digital ads

The use of fonts in social media and digital ads (dynamic or static) is subject to additional licensing, if your number of followers or impressions across all platforms combined exceeds 100k. Please get in touch for further details.

Broadcast 

Please get in touch for detailed pricing.

ePub 

The embedding and publishing of fonts in ePubs or other shared documents requires additional licensing. The price depends on the number of publications the font is intended to be embedded into. The use of fonts for cover images are covered by the desktop license. Please get in touch for detailed pricing.

Server

Storing and accessing font files on servers in order to generate items such as invoices or personalized products requires is not allowed. Fonts may not be distributed or downloaded from the server. 


END USER AGREEMENT

By receiving, purchasing, downloading, installing, using or otherwise handling our fonts, you accept the terms of this agreement. This agreement replaces and supersedes any previously made oral or written proposals or agreements between you and Autograph. If you do not accept the terms, you can not download or request or use our fonts. 

Do not share, distribute, illegally copy, steal from a licensed user or re-sell our fonts. Purchased fonts will always remain copyrighted to us.

The purchase of a fonts makes the buyer a licensed user of the fonts, not an owner. The fonts may only be used for the specific amount of users (desktop licenses), page views (web licenses) or downloads (app licenses) purchased.

Fonts are allowed to be passed onto a pre-press service or printer for output only. Contractors are not allowed to actively create new documents with fonts that have been passed on for output only. If any modification is to be made by a non-licensee, then a new licence must be purchased for that user.

Embedding of the font software in other software or devices or in any other form whatsoever requires the purchase of a special licence. Please contact us to discuss further details.

We do not allow users to make modifications to our fonts. You must contact us to discuss any modifications as a bespoke project.

Although every effort has been taken to check our fonts for viruses, in no circumstance whatsoever do we take responsibility for damage caused to a users hardware, software or a loss of income that may have occurred as a result. All font software installed is done so at the owners risk and we will not be held responsible.

We try to produce our fonts to the highest standards. If you do experience any difficulties with our fonts, we will do everything that we can to work with you to resolve any issues. We do not take on any liability in this transaction. You are using the fonts on your own risk.

Any breach of the terms of this agreement shall be cause for termination. We will pursue with legal action if you are found to be using our fonts illegally. We reserve the right to update our licence agreement at any time without prior consent or notice.

Issues with your order?
Please e-mail shop@autograph.works